I certainly appreciate the responses to my questions, however I think many of us are guilty of the same thing.
Namely skimming a message and responding to parts of the questions but not taking everything into account before responding. Which adds confusion and doesn't completely address the problem.
I'll ask again, how important is having IE loaded on the PC in regards to the operation of the operating system?
I've read it is required, so there for it must be loaded.
The upgrade to IE8 crashed the system.
Then after formating the PC the tech loaded it (IE8) again, and as soon as I started to add software from the disc that accompanied the printer it crashed again this time with a "FATAL ERROR" notification. At which time I turned it off and returned it to the repair shop.
I've done some checking on Microsoft's site and learned the upgrades aren't compatible with the hardware or OS, which seems to me to be the culprit.
Now I'm concerned that loading any of the other browsers could bring about a similar reaction.
I stress this is an OLD MACHINE that updates from MS are no longer going to be available, which may mean it is nothing but junk. The operting system is Windows XP Home edition! I believe they put the maximum available RAM chips in it and I believe the 2 chips totaled 2 Gigs.
Gabby