Author Topic: You have to read this!  (Read 1133 times)

Offline dgman

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You have to read this!
« on: September 23, 2011, 08:59:40 pm »
I ordered some Oak boards for a great price from Woodworkers source in Arizona. Today I got a shipping conformation from them you you just have to read!

I have some great news, Dan.

Our team of 107 hard working (and exceptionally good looking) employees has - with great care and attention - selected, packaged and shipped your order #59486 on this beautiful day.

I really think you'd have enjoyed watching all the action when your order came through. When I handed it to Robert, our master packager, he looked at the order, smiled, pulled out a pair of his favorite Italian leather gloves and slid them onto his hands. "Nothing but the best," he said. And off he went! As he selected your order, he placed it all on a satin-lined chariot to transport it to the packaging center. And there's more . . .

All other 106 crew members stopped. Every last one of them. They gathered around, lit incense and candles, and watched with hushed awe as he wrapped the entire order in the finest gold-laced cardboard and stretch wrap that money can buy. Seriously, you could have heard a pin drop.

In the end, the guys were so thrilled that they wanted to throw a party just for your order. We're talking about a big fiesta with live music, a roasted pig, and a dessert spread of homemade chocolate ganache, Ukranian prune tortes, and cinnamon madeleines. You should have seen the look on the UPS driver's face when he showed up. He thought he was going to pick up the packages as usual, but instead we picked *him* up carried him down the street on our shoulders while the band played. You can imagine what happened next, right? Our neighbors came outside to see what the fuss was all about, and when they saw your beautiful order they joined in, and toasted ol' Robert who then delivered a rather moving speech on the joys of working with wood as a means to self improvement.

Someone must have called the local TV stations because the next thing I knew I had six interviews to handle for reporters who asked, "What does Dan Gallo intend to make?" But don't worry, your secret's safe. I told them, "World peace." Man! If only woodworking could do that!

Anyway, the guys hope to see pictures of what you make so we can have another party (I know what you're thinking). I hope you had a wonderful time shopping at Woodworkers Source. We enjoyed every minute of it, and we've named you "Customer of the Year." That gets you a pretty good parking spot right out front if you ever come see us. So come see us some time.

Okay, okay. You want the info, I'm sure. Your tracking information is below, or you can also get it all by logging into your at account at our website.

After you receive your order, we'd love to know what you think:
http://www.woodworkerssource.com/myorder.php

Thanks again,
Craig Haggarton and The 107 Good Looking Lumber Pickers
Woodworkers Source
orders@woodworkerssource.com
800-423-2450

Dan In Southern California

Offline newfie

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Re: You have to read this!
« Reply #1 on: September 23, 2011, 09:14:02 pm »
well Dan you must be one heck of a costumer there!


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Offline GrayBeard

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Re: You have to read this!
« Reply #2 on: September 23, 2011, 09:14:15 pm »
Now that is Customer Service with caps!

Great marketing idea!

Hope the wood meets the hype! Be sure to let us know...

~~~GB~~~
I never really wanted to grow up....All I wanted was to be able to reach the cookie jar...and play with my DW 788

Offline yyyyyguy

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Re: You have to read this!
« Reply #3 on: September 23, 2011, 10:00:30 pm »
Now that is customer service, I'll be going to AZ in a few weeks...can I use your parking spot??
I love the smell of saw dust in the morning.

Offline dgman

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Re: You have to read this!
« Reply #4 on: September 23, 2011, 10:42:04 pm »
Sure Pete, it's right out front!
Dan In Southern California

Offline Rapid Roger

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Re: You have to read this!
« Reply #5 on: September 23, 2011, 10:48:37 pm »
I LOVED THAT ONE!!!!
I actually laughed out loud!!  :D :D :D :D
Some company should really use that one. I would increase orders by the thousands I'm sure.
Customer service is and should be "service" but, a bit of humor makes every one feel good anytime.

Rog
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Offline Gabby

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Re: You have to read this!
« Reply #6 on: September 23, 2011, 11:22:18 pm »
He should have included some photos of the 107, do you think they are all men?
Gotta be some good looking gals in the office at least!
Still LOL
Gabby
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Offline Marcellarius

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Re: You have to read this!
« Reply #7 on: September 24, 2011, 10:12:10 am »
great, great, great and so original!

they give away money ( $ 10)  to!!
http://www.woodworkerssource.com/subscribe.php

must be a great company!

Marcel

sometimes I make designer firewood....

Offline dgman

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Re: You have to read this!
« Reply #8 on: September 24, 2011, 11:31:38 am »
I have been getting their weekly email's for a long time. They do have some nice specials. I ordered ten 3/4" X 5 1/2" X 48" Red Oak boards for $7.90 each with a 10% discount for ordering ten or more. With shipping it came to $87.58. I think that was a bargain!
I will use this wood to make frames for several portraits I have done, and I plan on making some more IPad stands.
Dan In Southern California

Bill P

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Re: You have to read this!
« Reply #9 on: September 24, 2011, 12:29:56 pm »
That's who I buy my wood from for my chess sets.  I've always meant to post that email because it's just so darned funny.

FYI, I just order this sample kit from the (http://www.woodworkerssource.com/samp_kit-p-3_hardwood_samples.html).  Looks like a great idea, I'll let you know if it helps sales.

Bill P.

Offline dgman

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Re: You have to read this!
« Reply #10 on: September 26, 2011, 11:35:09 pm »
Well I got my wood today. Beautiful wood! Just a few knots and a couple of small checks. Flat and straight boards.  I definitely will order from them again!
« Last Edit: September 27, 2011, 10:15:51 am by dgman »
Dan In Southern California

Offline dunk

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Re: You have to read this!
« Reply #11 on: September 27, 2011, 12:53:29 am »
Great marketing gimmick.  Thanks for sharing.
Mike

Junk is something you've kept for years and throw away three weeks before you need it.

Oges

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Re: You have to read this!
« Reply #12 on: September 27, 2011, 05:52:32 pm »
haha now that is good, definately service that will make you buy with them again.

 

SMF

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