Good Day Folks!
Today was the BIG day - the meeting that decided our faith at work - Good news, I still have a Job! At least for another year. Bad news is, they are breaking up the best level 4 tech support group. This past year we closed over 12,000 trouble tickets, next closest group only did 3,500. This includes weeks where we were down 4 to 6 techs, leaving only 3 of us. It's hard to explain in great detail, in a post what we have accomplish in 6 short years. It's going to be interesting, what the New Year will bring. I am going to look at what ever happens with a positive attitude. Change is good, things were getting stale anyway, and I look forward to my new adventure.
Thanks for listening,
Steven
