Rick,
I just had to go downstairs and look at my saw to make sure, but that looks right - or at least it looks like mine. So my idea was crazy. However, I did measure my saw. From the bottom screw of the TOP clamp (the one just to the right of the upper thumb screw on your first picture) to the top screw of the BOTTOM clamp (the one just to the right of the lower thumb screw on your third picture), the distance is 4 1/8 inches. This was the most universal measurement I could come up with since I have Pegas clamps. But if yours is over 5 inches, something is definitely wrong.
Now I'll give you some advice that just HAS TO WORK! Get on your computer, open your browser, and Google "Gwinnett scroll saw service." This will bring up several YouTube videos made by the Gwinnett Woodworking Club outside Atlanta and particularly done by a guy named Bob Brokaw. Bob knows more about the Dewalt 788 than Dewalt does. Since each of these 7 or so videos (4 from 2014, 1 from 2018, 1 from 2019, and 1 from 2016 on "DeWalt Scroll Saw Repair Up Keep Maintenance") runs an hour to an hour and a half, I don't suggest you view them all. But the 2018 and 2019 updates will probably at some point go over what you need to know to take your saw apart. The 2014 videos are COMPREHENSIVE, but they take about 4 hours. But somewhere in these videos you will learn how to take your machine apart (including the tools you'll need. You probably have them all except may the T27 torx bit. That I had to find), what it looks like inside, how it works, what goes wrong that you can fix (essentially everything), and (more importantly) how to put it back together. This is the best advice I can give you from Illinois. If I could, I would love to travel to Oregon and help personally, but we're not allowed to go anywhere right now. So good luck and keep posting so I can follow your progress.
Dave