Welcome! I am Tony,aka,Toneman from Paris, Texas. If you keep having trouble with your saw, you may want to visit Ray at Seyco in Rockwall, Texas. He is an expert on scroll saws, I don't know if he works on Dewalts but does sell his own brand. I have purchased two Excaliburs from him (which I understand are no longer available) but do still purchase parts. You may want to just visit his web site or give him a call. Anyway, welcome to this forum; there are many, many nice scrollers here willing to help at any time.