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Author Topic: Ordering from Berry Basket....  (Read 1726 times)

Offline Danny

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Ordering from Berry Basket....
« on: June 19, 2014, 10:42:10 am »
Bet many have ordered plans from them.  My first experience.  Placed my orders Monday....Tuesday checked my checking acct.  The monies had been deducted.  Here it is Thursday and I DO NOT HAVE MY PLANS YET>  Does it normally that this long????

I have ordered from Sheila many times and withing HOURS I will have my Plans.    Anyway Looking for Input.  Danny  :+{

P.S.                        I DID BUY THEM FOR...............DOWNLOAD.............
« Last Edit: June 19, 2014, 11:21:31 am by Danny »
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Offline GrayBeard

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Re: Ordering from Berry Basket....
« Reply #1 on: June 19, 2014, 11:47:31 am »
Do they have an "800" number? I think a phone call is in order!

~~~GB~~~
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I never really wanted to grow up....All I wanted was to be able to reach the cookie jar...and play with my DW 788

Offline Marcellarius

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Re: Ordering from Berry Basket....
« Reply #2 on: June 19, 2014, 12:47:17 pm »
Hi Danny, their website says :

Store Policies
You will have IMMEDIATE ACCESS to the scroll saw pattern(s) you have purchased, once the order is complete. No waiting, no shipping!

could it have bin you missed the 'download' button to actually download the file?
can you login to their site and look under "purchased patterns" or placed orders?

(don't know their site, but know a few that have that)

Or just contact them by email: berrybasketplans@gmail.com
or call them:
If there is a "special emergency", you may dial 937-212-5561. . .please use it sparingly.
We respond to email inquiries within 24 hours under normal circumstances.
usually we can get back to you sooner via email.


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sometimes I make designer firewood....

Offline Danny

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Re: Ordering from Berry Basket....
« Reply #3 on: June 19, 2014, 01:45:24 pm »
And I Thank each of yas for your input.  I DID SEND a email this morning, but think I will also call.
To replay to did I buy the Download....  I did receive email with the order details and.  YES was stated DOWNLOAD.
                                                 I will keep all up-dated when something occurs.............Danny  :+}
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Offline mickey357

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Re: Ordering from Berry Basket....
« Reply #4 on: June 22, 2014, 08:21:25 am »
Could have been sent to your spam folder.
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Offline Danny

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Re: Ordering from Berry Basket....
« Reply #5 on: June 22, 2014, 06:26:05 pm »
Nope....Didn't go to my Spam....Religious about checking that GOOD....  All is Ok at this time.  They DID again SEND me all the Plans I ordered.  Just was way to long for me.    Anyway I am in the process of cutting one now.  Cathedral Music Box.    Danny  :+}
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Offline spirithorse

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Re: Ordering from Berry Basket....
« Reply #6 on: June 22, 2014, 08:13:35 pm »
Glad you got your orders, Danny,
I ordered from the in December and the down-load was available on-line within minutes of the
e-mail confirmation of the order.
I don't know why yours took so long but, from my experience, I'd have to give them the benefit of the doubt on this one and see how the next transaction goes.
God Bless! Spirithorse
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