So I went to CVS today to get my Life Sustaining Insulin. They told me that I had plenty of refills, but that the insurance company refused to pay. I asked what was up.. The insurance company wants your doctor to call them to validate. What does that mean, I have 20 refills, and I obviously need these meds. The Pharmacist tells me, it's not us, it's between your doctor and the insurance company.
Ok, but I ran out of insulin yesterday and you are telling me that I have to go without until Monday or Tuesday because the insurance company wants the doctor to validate. He added that the insurance company wants to switch me from Humalog to Novolog. Good for them, and in the mean time I'm supposed to go into Diabetic shock. That's great, so the insurance company rather pay $30,000 when I have to go to the Hospital and spend the weekend there than pay for my meds now... Perfect. He told me, but we can give you your other meds.. I told the man, without insulin, what's the point... Much good will the cholesterol medication do me when my kidneys fail.
Apparently stupid looks and blank stares are still Absolutely FREE.... That's just incredible that an insurance company would deny a patient of life saving meds, when they have refills on file, because they want you to use a cheaper medication. If the doctor wanted me on different meds, he wouldn't have me on Humalog.. Oh, and for something like 8 years...
I told my GF that if I end up in the hospital over this, that it's her job to sue them all.. Thank you CVS, and Blue Cross Blue Shield, your customer service and personal touch are just amazing!