I bought my first scroll saw a few months back.16" PORTER CABLE SCROLL SAW Model #:PCB370SS. I used it for about a month and a half when I notice play in the arms and I thought it was just me not being able to cut straight. Well some of it was. I checked the rubber plugs to see if I could adjust this out of the saw and found iron fillings.
![Angry >:(](https://www.stevedgood.com/community/Smileys/default/angry.gif)
. Lowes was very accommodating and exchanged the saw with no problems.
Today I started a new project which requires 12 scrolled pieces. I am cutting ? inch material and the work will be doweled and glued together. Scrolled quilt rake.
Half way through the first board
bang I break a blade. Ok this is going to be a project that will cost me blades Oh Well. After I put the new blade in and start scrolling again and a few minutes later BANG, CLATTER, CLATTER. I thought I broke another blade. WRONG!!! Broke the tension rod.
Back to Lowes and the exchanged the saw no problem. Back home I go with the new saw under my arm smiling and glad they are nice to me.
![Smiley :)](https://www.stevedgood.com/community/Smileys/default/smiley.gif)
Get the new saw all setup and back to the piece I started at 8:30 am this morning. Cutting along and all of sudden the control head falls onto my work.
![Angry >:(](https://www.stevedgood.com/community/Smileys/default/angry.gif)
Who ever assembled this saw over tightened the screws and broke the plastic tabs. Back to Lowes I go?. They exchange the saw again.
![Smiley :)](https://www.stevedgood.com/community/Smileys/default/smiley.gif)
We check the saw just like we did the last 3 to make sure it had no defects. Well by the time I got back home and setup again. Now it is 12:45 and no lunch and wore out setting up saws. Tested the new saw and it runs, so i made a short cut on the piece I was working on and quit. I picked up my phone and called Porter Cable and explained my dissatisfaction with their products. She started to tell me that I need to deal with the store. I then proceeded to tell her that I would not be buying another product built by them. She asked me to hold for a minute. When she came back on she said I will be getting a call from the VP of product quality control. She said I would hear from him in 48 hours.
Oh yeah I forgot to tell you I bought a PORTER-CABLE 0.8 HP 6-Gallon 150 PSI Electric Air Compressor 2 weeks ago and the regulator knob was stripped out. Yup took it back and bought something different.
Never did finish that 1st piece
![Angry >:(](https://www.stevedgood.com/community/Smileys/default/angry.gif)