I have the 14" Rikon Bandsaw and in my opinion you cannot put enough e's in sweeeeet to describe it!!!!! Had a problem with the tension indicator ( no problem with the tension) called the 800 number and after a couple of measurements the rep discovered that the split pin was either pushed in too far or it was too short. Either way, the sent me a couple of the pins, Very easy fix, pull the old one out and put the new one in. This allowed the indicator to remain on the pin and give a correct reading. The Tech Rep knew his stuff. I bought the saw from Woodcraft last November and have no regrets at all.