Gabby ,You had better luck than I did. I ordered parts for my saw from eReplacementParts.com in July. I have contacted them several times about not receiving my order. Their response was that "it should soon be there". Yesterday I e-mailed them again, now they offered my a refund of a reorder of the parts. They will ship priority post. I took the reorder as I want to repair the saw, not buy a new one. Hopefully I will be back in business soon.