Bought a new Excalibur. The manual has a phone number and web site for support.
You call the number and you get a gift card scam call center. You go to the web site and there are no phone numbers or anything. You can use their online form to request/contact them but I've never had a response on anything I've ever submitted.
Where in the world do you go for support on these Excaliburs? Almost making me regret buying one.