You are all very welcome and you are right, we are free from trouble 99.9% of the time. Heck in the last banning/logging in episode I was even banned. LOL
When problems occur I know it can be frustrating. I think some times members forget, Steve Good has a full time job and lately has been working 60-70 hrs a week. This does not leave him with a lot of family time or fixing forum problems time.
If he took the time to answer the bombardment of e-mails and messages it would actually take time away from fixing the problem. So we just have to be patient, stay calm and take a deep breath. No news is good news so to speak. I make sure he is aware and it will be fixed as soon as possible. Sarcastic posts/comments do not help at all.
I would also like to say that Charles and I also have a life outside this forum and do not live on our computers. We will respond to all the e-mails and messages we receive just as soon as we can when there is any problems. But don't be expecting any one hour service.
I myself usually check the forum every morning and then again in the afternoon. Sometimes even more if time allows. So it may take me 4-5-6 hours to respond. It would all depend on when the e-mail or message was sent.
Thanks Russ