EX16

[Len]

Well decided to call my supplier( a chain store) yesterday and check on my order for a EX 16 that I had placed 4 weeks ago,I was told that they were out of stock and they were not going to carry that saw anymore.I asked why I was not notified and was told they do not contact the custumer,it is up to me to call,now if I had waited for 2-4 weeks I still would not know what was happening with my order.
told them I would never order from their company again.So I found a supplier here in Ont. Canada that will deliver it to my door for $698.39 (can), I hope this is a good price for this saw.
NO MORE CHAIN STORES. Remember keep your blades sharp and your fingers safe.

[dgman]

Well that just stinks! I hope the new supplier delivers in good time!. don't forget to order some good blades!

[tux_linux]

*args* That's what we like.

Contact Mike right away,his FD Blades and the EX16 will make a mighty fine combination.

[Len]

The new suppier will have my saw here at my door in 6-10 days.I have some pegas and olson blades on hand to start with.I have contacted Mike and he is sending me a sample of FD blades to try.So with any luck I will be scrolling with a good saw using good blades in a couple of weeks.Can't wait

[woodcutter]

Len. I bought my EX16 in February just before the price increase from London ONT.
It?s a great saw, also picked up some blades from Mike.

Jim

[Rapid Roger]

Well decided to call my supplier( a chain store) yesterday and check on my order for a EX 16 that I had placed 4 weeks ago,I was told that they were out of stock and they were not going to carry that saw anymore.I asked why I was not notified and was told they do not contact the custumer,it is up to me to call,now if I had waited for 2-4 weeks I still would not know what was happening with my order.

This is called "Customer Service" 
I would chase this down to the president or CEO of the company and make sure he/she knew about this "policy" and what it means to future sales for this  chain of stores.

Rog

[shutterbugdm]

may I ask what chain this was for future "not my business"

[jimbo]

You should have complained to Ray Seymour at Seyco he would have given them a shake up
Jimbo

[Russ C]

That sure does stink. What was the chain store name?