When did the customer stop being RIGHT?

[GrayBeard]

Find the answer here....

http://www.huffingtonpost.com/ann-brenoff/customer-service_b_3707900.html

~~~GB~~~

[Rapid Roger]

I really enjoyed reading that article. Thanks for posting it.
The one that really gets me POed is the county courthouse people. They not only take their own sweet time doing anything and demanding paperwork from eight years ago, they act like they are doing you a favor just being there. HEY YOUNG LADY! My taxes pay your salary and YOU WORK FOR ME!
I guess that my business at an establishment also pays the salesperson's salary too but, it seems that government people in general, think that they are the bosses and you should do what THEY say or want you to do.
The whole world is upside down from what it was fifty years ago. And yes, I was around and doing business fifty years ago. Infact, I worked at a grocery store as a sack/carry out boy and made sure things got done the way the customer wanted them done. And I said "please" and "thank you" and was quick about doing my job also. I worked after school and weekends for $0.85 an hour and very happy to have the job.

Rog 

[wombatie]

I have two gripes at the moment one is lawyers/solicitors who are rude because they are not going to get the business that they thought they were.  And the other are people who think they are better than the trades man who works for the same company as they do.  As far as I am concerned they are being paid by the same people and the tradesman probably as more qualifications than the office worker any way. Sorry I have one more. Yes I know thats three.  The other are girls at check out that obviously do not want to be there and they cannot smile and they are rude and basically they have no idea. 
Ok thats it.

Marg