I have ordered from them quite a few times. Got nice wood, well packaged, in short time. I did have an issue once with some purpleheart that had some marks on it, one phone call, and they sent me replacement no charge. I have ordered 1/8, 1/4, and 1/2 hardwoods and Baltic Birch ply. The shipping cost is the same up to $50, so I try to stay just under that.
Pete