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« on: December 04, 2013, 10:36:01 am »
There are boxes which have lids and contain cotton already available you can order online. However all your ornaments then have to be of a certain size or smaller. If an ornament is damaged during shipping I will of course replace it after that the customer needs to be careful as I will not replace a broken ornament for free. You say well what about customer satisfaction. Go to your favorite store, purchase a box of delicate glass ornaments. Take them home and next week have your cat knock 6 off the tree and bat them around the kitchen while you are at work and break all six. Will your favorite store replace the broken ones? I thought not. Case closed. <smile>