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« on: February 15, 2011, 01:33:40 am »
Okay thanks folks. Seems pretty unanimous to leave things alone. Julie and Judy I feel terrible that you got hit. One of my hobbies is researching computer security and I know how wicked the AV8 virus has been. I see the results of it several times a year working with individuals and at work. Don't beat your self up about your computer skills. These things are the result of companies not doing their work to make the software safer and not the result of you not understanding how to run a computer.
Here are a couple of quick tips. Don't feel you are invulnerable just because you have anti-virus installed. There are several anti-virus programs that did not and still don't stop the AV8 scam. If you can afford the price ESET NOD32 anti-virus is the best there is in my opinion. I think it's around $60 a year but it sure can save a bunch of headaches.
Okay now for a statement that almost always gets cat calls. If you get infected there is only one solution. format and reload. You are going to hear lots of folks tell you that there are removal tools and there are but here is the catch. Once your computer has been compromised you have no way to know if the removal software completely removed the bad stuff. Viruses today want to be stealth. They are trying to use your machine as a zombie in a denial of service attack or they want to steal you personal information. They don't want to be found out. Trust me on this. Format and reload.
Always, always always have all your pictures and important documents backed up. So many times I have tried to convince someone to format and reload but they wanted to save their pictures so they had someone use a removal tool. This got their pictures back but at what future cost. The only good news here is that the bad guys have stolen so many credit card numbers that they probably will never be able to use them all. Does not make you feel real safe does it.
I get a few hundred emails a day from readers. That means I'm on the email contact list of thousands of email clients. I will typically see 30 or more a day where the email client of the person sending the email is compromised. Their computer is being used to send out spam without their knowledge. I even see this happen from people that I know are computer literate. It's not the users fault. These things need to be fixed by Microsoft and others. You should not have to know how to rebuild an engine to drive your car.