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General Category => General Scroll Saw Talk => Topic started by: bluelucky on December 22, 2010, 07:11:29 am

Title: Getting saw replaced
Post by: bluelucky on December 22, 2010, 07:11:29 am

I put my 788 in the shop and they wanted to completely gut it and give it back to me..This is after they had attempted to fix it 2 weeks ago...So after I talked to the manager he agreed to send me a brand new one from the factory. Should be here in 7-14 days because of the holidays..BUT at least I am getting a new one..It was a type 2.

Title: Re: Getting saw replaced
Post by: yyyyyguy on December 22, 2010, 08:13:47 am

Sooo, this was a new saw?  ouch

Title: Re: Getting saw replaced
Post by: bluelucky on December 30, 2010, 09:29:38 pm

Well they finally got it shipped out this morning AFTER I had to call the corporate office to get it shipped..The manager at the Dewalt store hadn't even ordered it..Should be here by Monday..By the way, The manager got fired.. ;D