Scrollsaw Workshop Community -Please register to enable posting.

General Category => General Scroll Saw Talk => Topic started by: Buey1 on January 21, 2019, 07:37:53 am

Title: Scrollnado
Post by: Buey1 on January 21, 2019, 07:37:53 am

Does anyone know how to contact the manufacturer "Chris"??? of the Scrollnado?  I had a blade break and it destroyed the lower tube which I need to replace (hopefully without paying for an entire new set). Any help would be appreciated.  Thanks.

Title: Re: Scrollnado
Post by: Ablade on January 21, 2019, 10:35:18 pm

I wish you luck in getting in touch with Chris.  He has a great product but zero customer service.  I tried for months to get hold of him with no luck.  Fortunately a friend with two systems helped me out. 
I'm guessing you have a problem with the connection under the table.  Didn't you get several spares with the package you purchased?  I have at least three plus that many tubes for the top side.
Try going onto Amazon where he sells.  I contacted him thru there and did a response.  No help but it was a response.
Good luck.

Title: Re: Scrollnado
Post by: Buey1 on January 22, 2019, 07:45:37 am

Thanks for the reply.  Yes I have the extra tubes but was hoping to get the one that is crimped and has the hole for the blade in it.
Unfortunate that a product can be sold and you can not reach the manufacturer.