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General Category => General Scroll Saw Talk => Topic started by: lwilli on August 25, 2016, 07:54:18 pm
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I bought my first set of patterns from Sheila today and after receiving them via email I was totally amazed. In today's climate when it seems that quality has taken a back seat to price she takes an opposite approach. She is very meticulous when it comes to pattern design and she strives for customer satisfaction. If you've never cut out a pattern before Sheila includes instructions with each pattern to walk you through the process, you won't be scratching your head wondering what to do next. Honestly, when is the last time when you have dealt with a business that left you feeling like they really care about your satisfaction. If you have never bought from Sheila before you owe it to yourself to take a look I don't think you'll be disappointed, I sure wasn't. I just think it is important to acknowledge those people who obviously care about what they do and as scrollers make our lives so much more enjoyable. We don't have to reinvent the wheel because on her website she has something for every personal taste. It's one stop shopping!
Louis
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Amen to everything you just said. I've been buying from her for several years now, with the most recent purchase being just yesterday. I've never been anything but 100% satisfied. LOVE the quick, free email delivery. She and her partner Keith do a fantastic job coming up with new designs to keep me happy.
You can also check her blog to learn what they're working on next. I always start my day with it, and love getting a sneak peek at their new projects.
Nancy
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Ditto on the above, her patterns and Keiths are great, never had a problem, after buying her patterns for years, and prices are excellent, and fast delivery.. edward
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I own dozens of her patterns. Her instructions are beyond any you will find out there. The most inexperienced user will be able to produce stunning pieces because she puts so much detail in her instructions. Still confused??? Call her, email her, talk to her. She's a great person.
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YES....LIKE MANY ABOVE....I HAVE BEEN ORDERING SHEILA'S PATTERNS FOR YEARS.
WOULD GIVE HER A 5STAR RATING ON EVERY ONE.............VERY, VERY SATISFIED Danny :+}
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Thank you! You are ALL awesome! It is why I love what I do so much! Keith and I both appreciate you all very much! Danny - Didn't you once get a pattern with a boo-boo in it? You were very nice and gracious about it. We always try to do our best. We really appreciate you all! :D
Sheila
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I have been buying her patterns before I knew Sheila (thru a catalog that I won't mention) and have never had a problem with them. Both of them(Sheila and Keith) make patterns that will make beginners look like long time scrollers. I am proud to say that I have met and talked with both of them and even took a class that Sheila was giving. I rarely buy any other patterns any more. I can trust that I have the best there is and my customers agree too.
Rick
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I have also been ordering patterns from Sheila for quite sometime. Great doing business with her.
Marg